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How to have your say
A guide for friends and family carers about ways to help us improve the experience of receiving care from our Service.
How to have your say leaflet
Our service
Thank you for all the care and support given to my father when attending the day unit. When we asked what he had been doing, he said ‘nothing’, then later in the evening he would say, ‘we had a laugh and a singsong’…
The John Pierce Wing Day Services unit provides multidisciplinary support for people who are dealing with advanced progressive incurable illnesses for example cancer, motor neurone disease and end stage heart failure.
Treatment and care are based on the expert knowledge of the professional team in consultation with the patients, their families and carers. Patients initially attend weekly for a period of 4-6 weeks. Goals are set and regularly reviewed by the multidisciplinary team.
We also run a Breathlessness Service within the Day Unit to help support patients and their carers living with this difficult symptom.
Who we care for
Adults 18 and over for end of life / palliative care.
Referrals
Referral is by Health Professional only.
Contact
Location of the NEW Priscilla Bacon Lodge
Priscilla Bacon Lodge, Century Place, Colney, Norwich, NR4 7YA
Opening hours:
The Day Services Unit is open for patients Tuesdays, Thursdays and Fridays 10:00 – 15:00
The Breathlessness Service is open Wednesday 14:00 – 16:00
Telephone: 01603 255716/7 (telephone lines are open 08:30 – 16:00)
Parking and Transport: Limited onsite parking is available. Accessible by public and community transport.
Access and Facilities: Main entrance well signposted and wheelchair accessible. Wheelchair accessible toilet.
Downloads
Rowan Day Centre Specialist Palliative Care Unit - patient information leaflet
Useful links
NHS: Changes in the last hours and days